The ALLPRO Guarantee
ALLPRO Structural Drying & Carpet Care Specialists is the leading fiber care specialist in the CSRA. Our services go far beyond the limited capabilities of a routine carpet cleaning company. ALLPRO is so confident of our outstanding service and commitment to quality we offer our customers a satisfaction guarantee! Expect to experience the finest service from experts you can trust. ALLPRO provides fair, firm prices with no hidden costs to the customer. Our methods are all manufacturer-approved cleaning methods with fast drying times.
Upholstery Cleaning Release
ALLPRO guarantees to exercise the utmost care in the handling and cleaning of your upholstered furniture. However, due to the tremendous diversity in material and workmanship encountered in upholstered goods, we feel it is fair to caution you as to some of the possible risks you assume when your upholstered furniture is cleaned. Before we start the cleaning process, we will inspect the upholstery for tears, loose seams, loose bottoms, loose skirts and stains. We will make you aware of any such problems before the job is started. We will test the material for shrinkage and color fastness. You should be aware that although ALLPRO tests the fabric, certain problems may still arise which are beyond our control, such as: degeneration of fabric; linings running or bleeding, wood stain running or bleeding through to the face fabric; fabrics pulling or puckering while drying; color from cushion material bleeding through to the face fabric.
Carpet Dyeing Release
ALLPRO guarantees to exercise the utmost care in the dyeing of your carpet. We would like to take this opportunity to explain the dye process and the expected results to you. All carpet fibers are not made the same way, nor are they made of the same materials. Different fibers react differently with dyes. Some fibers are light dye fibers that will not accept a deep color change; others are high dye fibers that will accept deeper color changes. ALLPRO cannot guarantee a particular shade of color, but we will get as close as possible to your color sample. Some conditions such as pet stains, Kool-Aid stains, bleach stand and potted plant stains may have altered the carpet fiber so that it will not accept dye like the rest of the carpet. Traffic areas may become darker because of more wear in these areas. During the dyeing process it is possible that some of the dye may splatter or in some way get on the baseboards and/or lower portions of the wall in the same room being dyed. We will exercise care to keep this to a minimum.
Pet Urine Treatment
ALLPRO will use the utmost care to remove pet odor treatments. We treat carpet and padding to rid the source of the pet odors. The carpet and padding is saturated and extracted during treatment. Carpet could take up to 24 hours to dry due to carpet and padding being saturated. If it lasts longer than 24 hours, please notify us. The treatment eliminates the odor, but there is no warranty because of subflooring, concrete, wood, etc. If odor persists, the subfloor would have to be treated with additional cost. If odor is present 72 hours after treatment, please call ALLPRO to re-treat the area at no additional charge.